Vervali Systems sells test automation as a service under the name Build and Maintain. Vervali designs the framework, builds the suite for a web, mobile or API product, runs it in GitHub Actions, Jenkins or Azure DevOps and keeps it green on a monthly allocation named in the quote. Teams that want to own the suite buy Build and Hand Over. Suites are written in Selenium, Playwright, Cypress, Appium, REST Assured or k6. Engineers work from India and overlap 9am to 1pm Eastern. Typical work is $25 to $49 an hour, and automation engineers cost $20 to $50. A free readiness review of one suite says whether it is ready before anyone writes a locator.
Related reading: choosing a framework is covered in the Selenium vs Playwright vs Cypress comparison, and the full scope of the service is on the test automation services page.
Vervali Systems holds four credentials: an ISO/IEC 17025:2017 accredited testing laboratory, CMMI Maturity Level 3, ISO 9001:2015 and ISO/IEC 27001. It has been a software engineering and quality assurance partner since 2010, for 150+ clients across 450+ projects, and its team numbers 275+ specialists in QA, automation, mobile and web development.
What does a managed test automation service include?
Vervali includes framework design, the first suite, integration into your pipeline and the maintenance that follows in a managed test automation engagement, and prices ownership, locator repair and flake control in the quote up front. The split between what gets automated and what stays manual is written down before framework work begins, including the tests that are not worth automating.
The first suite runs smoke tests on every build, then covers the path that takes money, then the regressions that still fail after last month's release.
Maintenance runs on the monthly allocation, which covers product, browser, device and pipeline changes. Selectors live in page or screen objects, so a product change is fixed once, in one place. Intermittent failures are measured and assigned. Any test that crosses the agreed flakiness threshold gets repaired or retired.
How does test automation as a service differ from a framework you own?
Vervali sells the same build as a suite you own and run (Build and Hand Over), a suite it keeps green for a monthly retainer (Build and Maintain), or a named engineer inside your team, billed monthly (Dedicated Automation Engineer). Build and Hand Over is quoted to a working suite in your pipeline, and the dedicated engineer suits a backlog that will still be there after the first suite.
The right shape depends on who is already on your team. If your QA engineers can keep locators alive, Build and Hand Over leaves the run cost at your CI and your people. If nobody on staff will maintain the suite, Build and Maintain puts that work in the monthly allocation.
DORA's test automation guidance says improved performance comes when developers are primarily responsible for the automated tests and can fix failing acceptance tests easily. When another group owns the automation, it warns, the build pipeline stays broken until that group fixes the tests. Whether you buy test automation as a service or a suite you own, keep the suite in your own repository and pipeline, where your developers can read a failure and fix it.
What does test automation as a service cost per month?
Vervali prices Build and Maintain as a monthly allocation named in the quote, at a published $25 to $49 an hour for typical work. Your monthly cost is that retainer plus your CI. Its software testing outsourcing page says every quote names environment, data and tool costs upfront.
Ask each provider what one month buys: the hours in the allocation, the changes they cover, and whether CI minutes, browsers and devices are in the price. Outsourced QA in general is priced model by model, against an in-house hire, in what each QA outsourcing engagement model costs.
When is test automation as a service the wrong buy?
Vervali will tell you in the free readiness review of one suite that automation will not pay back while the UI is still changing every week. Payback is the point where unattended runs cost less than the person-hours they replace. With the suite running on every build, locators stable enough to keep a flakiness budget and maintenance allocated monthly, the automation page puts it at months.
A very small team with no product owner and no CI is not ready to buy either, and should start with a review of one release.
On a major airline's booking and check-in platform in India, Vervali automated the stable journeys that sell seats and get passengers to the gate and left disruption experiments and one-off fare trials manual. According to the automation page, the result after two release cycles was 85% test coverage and 70% fewer customer-reported issues.
What should you ask a test automation as a service provider?
Vervali tells buyers to judge any automation vendor by whether it will name the tests not worth automating, put maintenance in the quote, work in your pipeline and write a report a product owner can read. Get these answers in writing as well:
| Ask | A straight answer names | Vervali's published answer |
|---|---|---|
| Who owns the test code? | The shape, the repository, what you keep | Build and Hand Over: you own the suite. Other shapes: build, handover and maintenance responsibilities named before kickoff |
| Is maintenance in the quote? | Capacity for each kind of change | A named monthly allocation for product, browser, device and pipeline changes |
| What is the flakiness budget? | A threshold and an owner | Intermittent failures measured, assigned and removed; over the threshold, repaired or retired |
| What reaches our pipeline when a run fails? | Triage before the build goes red | Product defect, test defect or environment issue, with an owner and evidence |
| Can it run in our CI? | Supported systems, and a plan for others | GitHub Actions, Jenkins or Azure DevOps; for anything else, the design says whether a runner has to sit beside it |
What does a week of managed test automation look like?
In a Build and Maintain week, Vervali cuts each pull-request check to smoke tests plus the path that change can break. The full regression runs nightly. A failed run reaches your pipeline already classified, with an owner and evidence on each failure, and a flaky test over its budget is deleted or rewritten.
Your stand-ups, blockers and go-live calls fall inside the 9am to 1pm Eastern overlap. Testing carries on after your day ends, so the defects and reports are waiting in your tracker when your team logs on.
The report is written for a product owner: the stable journeys covered, the important paths still manual, and the pass trend, runtime, flakes and newly exposed gaps since the previous run.
The free automation-readiness review of one suite starts from your product, the suite you have and your pipeline, and Vervali comes back with the stable coverage, the maintenance risk and the first framework decision.
Sources
- DORA. "Capabilities: Test automation." https://dora.dev/capabilities/test-automation/
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