Software Maintenance
and Support Services

Vervali keeps software already in production current and supported: patching, version upgrades, dependency updates and regression testing on a named monthly scope, plus a named owner for incidents, 9am to 1pm Eastern.

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150+ clients 450+ projects 275+ engineers 15+ years

Software maintenance and support services, Vervali

ISO/IEC 17025:2017 testing laboratory accreditation mark

ISO/IEC 17025:2017Accredited testing laboratory

CMMI Maturity Level 3The process is written down and repeats

ISO 9001:2015Quality management

ISO/IEC 27001Information security

What Maintenance Covers

The recurring work that keeps live software secure, current and supported.

Find out what keeping your software current will take, and what it will cost.

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Software We Keep Running

Applications already in production, whoever built them.

Maintenance Problems We Fix

What builds up when live software has no one responsible for keeping it current.

Platforms That Stay in Production

Systems built and tested by Vervali that run the business every day, and need to stay current.

Two private-sector banks · lending platforms

60% faster loan processing and 50% less agent onboarding time, with the compliance the engagement required.

60% faster loan processing50% less agent onboarding time

Chennai diagnostics chain · back end

The back end was rebuilt so it could carry 50% more traffic without the queue that had been the constraint.

50% more traffic

Manufacturer · sales-operations platform

40% less manual stock reconciliation on a sales-operations platform, once the old record and the new process agreed.

40% less manual stock reconciliation

How Maintenance Starts

A review first, a monthly scope you can read and a first cycle that proves it works.

Why Teams Choose Vervali for Maintenance

One team that tests what it changes and owns the incident when something breaks.

One application, reviewed free

Keep Production Current Without the Risk

Tell us the application, its stack and how it is released today. We come back with a monthly scope and a quote.

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ISO/IEC 17025:2017 · CMMI Level 3 · 9am to 1pm Eastern

Frequently Asked Questions

Patching, version upgrades, dependency updates and regression testing for software already in production, on a named monthly scope. It also includes a named owner for incidents and a monthly report of what changed. The quote lists exactly what is covered each month, so you know what you are paying for before the first cycle starts.

Yes. We start with a review of the system, its stack and what it depends on, then set a safe order for patches and upgrades. Some systems are better replaced than kept, and we say so plainly. Where replacement is the right call, it is scoped as a separate modernization project with its own quote.

Round-the-clock cover is not part of the standard scope. Support is delivered from India, with a named incident owner working 9am to 1pm Eastern, plus the overlap agreed in your quote. If your application needs monitoring outside those hours, we tell you plainly what we can staff before you sign.

Security patches are applied on a schedule, with urgent fixes handled first and every change regression-tested before release. We test the controls your rules require, such as access and logging, and report the results to you. Vervali holds ISO/IEC 27001 for information security, but we do not certify your application.

Yes. We support web, mobile, SaaS and cloud-native applications, including dependency updates, version upgrades and incident ownership. Cloud-specific work such as environment changes is scoped alongside the monthly maintenance. The quote names the cloud services in scope and who owns the cloud account, which stays in your name.

We do not publish a fixed response time, because it depends on your application and the scope you buy. The quote sets the response target for each severity level and names the incident owner. During coverage hours, 9am to 1pm Eastern, the owner takes the issue, works it and reports back until it is resolved.

We maintain software for lending and banking, manufacturing and operations, healthcare and diagnostics, ecommerce and logistics, among others. Maintenance work depends on the stack and the release process more than on the industry. The review looks at your application first, and we say if it falls outside what we can staff.

Clutch lists Vervali at $25 to $49 per hour. Maintenance is quoted as a monthly scope once the application, the stack, the regression pack and the incident cover are reviewed. A single web app and a multi-service platform are different quotes. Tool licences, data and extra device coverage are named in the estimate.